In the tech ecosystem’s relentless quest for dominance, a game-changing strategy is making waves, proving that the heart of innovation beats not just through groundbreaking tech but through groundbreaking relationships: customer success. This holistic, proactive approach to ensuring customer satisfaction isn’t just nice to have; it’s becoming the linchpin for survival and growth in the cutthroat tech … Continue reading Empathy as Strategy: How Customer Success Is Redefining Tech’s Winners